BY ACCESSING THE WEBSITE, USING OUR SOFTWARE, OR PROVIDING YOUR PERSONAL DATA TO US, AND SUBJECT TO YOUR RIGHTS AT LAW, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD AND ACCEPTED THESE TERMS AND CONDITIONS UNDER THE PRIVACY POLICY.
PLEASE ENSURE YOU HAVE READ IT CAREFULLY, PARTICULARLY THE SECTION DETAILING YOUR RIGHTS ABOUT THE PERSONAL DATA THAT WE COLLECT ABOUT YOU.
IF YOU DO NOT AGREE WITH ANY ASPECT OF THE PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE OUR PRODUCTS.
PRIVACY POLICY
Last Updated: June 20, 2025.
Notice of Changes:
- June 20, 2025. Improved clarity of wording for greater transparency of our processes and the data we collect. Reflected the privacy laws of US states. Updated information with a list of third parties to whom we transfer users' personal data. Added expanded information about the cookies used on the site. Added information about our DPO.
WHAT THIS POLICY COVERS
The hereby Privacy Policy (the "Policy") outlines how Nekki Limited ("we", "us", or "Nekki") collects, uses, stores, and discloses your Personal Data when using website https://cascadeur.com/ (the "Website") or software "Cascadeur" (the "Software"). Please note that the Website and the Software may collectively be referred to as the "Products".
This Policy should be read together with, and forms part of, our Terms and Conditions (the "Terms"), which are available at https://cascadeur.com/help/cascadeur_end_user_agreement on the Website. Unless otherwise defined herein, capitalized terms in this Policy have the meaning given to them in the Terms.
To ensure your privacy, we:
do not collect any Personal Data without a sufficient lawful basis, namely your consent;
collect only a minimum amount of Personal Data that is needed;
do not monetize your Personal Data;
do not check your Personal Data, except where such a check is necessary for us to fulfill our obligations to you;
process your Personal Data as transparently as practically possible.
By providing access to our Products, we act reasonably as well as in good faith and believe that you:
have all necessary rights to use our Products;
provide true, accurate, current, and complete information about yourself;
reach the minimum age in the relevant territory, or your parents or other legal representatives agree that you use our Products;
carefully read, understand, and accept this Policy.
Nekki is guided by relevant laws and regulations regarding privacy and Personal Data protection, including but not limited to the Regulation (EU) 2016/679 or General Data Protection Regulation ("GDPR"). Please note that some terms, procedures, rights, and obligations related to privacy may vary in different countries, depending on the applicable local laws.
This Policy supplements but does not supersede or replace any other consents you may have previously provided to us in respect of your Personal Data, and your consents herein are additional to any rights which Nekki may have at law to collect, use or disclose your Personal Data.
We may from time to time update this Policy to ensure that it is consistent with future developments, industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of this Policy as updated from time to time following Section 3 of the Policy. Please check back regularly for updated information on the handling of your Personal Data.
For purposes of this Policy, "Personal Data" means any information that directly or indirectly identifies a particular individual, including any other information that is subject to applicable data protection laws.
This Policy applies to our collection, use, and disclosure of Personal Data related to the users of our Products. This Policy does not apply to job applicants or to Nekki employees and non-employee contractors, whose Personal Data is subject to different privacy notices.
ABOUT US
Nekki is a data controller. This means that we determine the purposes and means of the Personal Data processing and, therefore, are responsible for your Personal Data.
Our contact details are the following:
official email: info@cascadeur.com;
correspondence address: 116, Gladstonos str, M. Kyprianou house; 3rd & 4th floors, 3032, Limassol, Cyprus.
For questions or complaints about processing your Personal Data or our handling of Personal Data, please contact our Data Protection Officer (DPO), Alina Dyabina, at any of the following:
official email: info@cascadeur.com;
correspondence address: 116, Gladstonos str, M. Kyprianou house; 3rd & 4th floors, 3032, Limassol, Cyprus.
After receiving the request, we will contact you to find out how we can help. If you have any complaints about how we process your Personal Data, we would always prefer that you contact us first.
Before responding to your request, we will take reasonable steps to verify the identity of the person making the request.
If we have doubts as to the identity of the person making the request, we may ask for additional information to confirm your identity.
If, having requested additional information, we are still not able to identify you, we may refuse to act on your request.
THE POLICY CAN BE CHANGED
We reserve the right to change the terms of this Policy at any time and at our discretion.
If we decide to update this Policy, we will notify you about the changes via the Website, emails, and/or pop-up notifications. The updated Policy will take effect 10 days after its publication, giving you ample time to review the changes. Nekki will choose the most appropriate method for informing you about these updates.
Additionally, we will always post the new version of the Policy here so that you always know about our approach to your Personal Data processing.
We encourage you to periodically check our Policy to monitor the updates on it. We will always post the date our Policy was last updated at the top.
WHAT PERSONAL DATA WE PROCESS AND HOW WE DO THIS
The scope of the Personal Data we collect may vary depending on your relationship with us. For example, if you only visit and explore our Website, there will be one scope of Personal Data that we collect from you. However, if you decide to proceed and register on the Website or use our Software, the scope of Personal Data will be wider.
The purposes for Personal Data processing along with the Personal Data scope based on such aims may vary.
We use cookies and other tracking technologies on our Website. Cookies are small text files that are downloaded to your device when you visit the Website and that identify your browser or device. The next time you visit the Website, it will recognize the cookies as well as your device and send this information back to the Website, which originally created the cookies, or to another Website, platform or application that recognizes them. Other types of tracking technologies work similarly to cookies and place small data files on your devices or monitor your Internet activity to enable us to collect information about how you use the Website. Cookies and other tracking technologies we use do not harm your device.
The Website is integrated with the services of third-party suppliers in some cases. In such a scenario, the respective third parties may place their own cookies and other tracking technologies, which are governed by their relevant policies.
Generally, cookies and other tracking technologies help us to recognize your device and track your activities, thereby allowing us to improve our Products, adapt them to your interests and needs as well as ensure your security.
The Table 1 below contains specific information about the purposes of Personal Data processing, their scope, the lawful basis for processing, and the Personal Data retention period.
The Table 2 below contains information regarding cookies.
Table 1. Scope of processing
Table 2. Cookies
We use сookies and other tracking technologies only if you provide your respective consent. Otherwise, in the absence of it, we will use strictly necessary cookies only, because they are needed for the functioning of the Website. We will not be able to ensure that the Website is working for you without such cookies. The usage of strictly necessary cookies is based on our legitimate interest in guaranteeing the smooth operation of the Website.
There are possible cases when Personal Data may be provided to us through the use of the Software or in any other way. For example, the Software may allow an import of files, which may theoretically contain Personal Data. In such cases, we would not perform purpose-based data processing, but in any way, we take all necessary measures to keep such data safe and secure.
We may also collect information about you from any emails or letters that you send to us. We only use any such information in accordance with this Policy. Such information may be received by us, including, but not limited to the following ways:
email: support@cascadeur.com;
email: info@cascadeur.com;
email: sales@cascadeur.com;
Discord server: https://discord.com/invite/4spsgVXNgb.
We may at any time in our sole discretion change such means of communication without any prior notice to you.
We do not process any special categories of Personal Data. If such data accidentally falls into our possession, we immediately delete it and use any other reasonable measures to prevent the disclosure of such information to third parties.
DETAILS OF DATA PROCESSING
We will start processing your Personal Data when we determine your country via IP address.
Your Personal Data will not be collected and processed by us if you do not access our Products.
The provision of Personal Data is not a statutory or contractual requirement, as well as is not a requirement necessary to enter into a contract. You are free to refuse the processing of your Personal Data.
However, if you refuse to consent to our processing of your Personal Data, we may limit your access to some Products functionality. Nekki is not liable if the missing Personal Data processing prevents the adequate use of the Products.
We process the Personal Data that:
you or your legal representative provide to us;
can be tracked (e.g., using cookies and similar technologies);
obtained from the following third parties:
We deem confidential any of your Personal Data. Nevertheless, we can disclose them in cases stipulated in applicable local laws, including GDPR. In particular, to public authorities.
We do not receive your Personal Data from publicly accessible sources.
We use the services of some processors in order to process your Personal Data, namely:
These processors store your Personal Data on their servers and provide us with other services of support systems for the Products.
They process your Personal Data in accordance with the terms of the written contracts concluded between Nekki and its processors. These contracts provide that the processors shall process and use your Personal Data only to the extent provided in the contract. The terms of the contracts do not violate the processors’ obligations and your rights as a data subject.
We do not process your Personal Data automatically, so you cannot be the subject of a decision based solely on automated processing, including profiling.
SECURITY
We are committed to protecting the security of your personal information. We use reasonable information security measures, including physical, administrative, and technical safeguards, including but not limited to, firewalls, antivirus, and SSL encryption in order to protect your personal information from:
unauthorised access;
improper use or disclosure;
unauthorised modification or alteration;
unlawful destruction or accidental loss.
These measures vary based on the sensitivity of the information that we collect, process, and store, and the current state of technology.
Our employees and third parties are obliged to keep Personal Data confidential when accessing your information. Anyone who has such access is subject to strict contractual obligations regarding confidentiality and may be subject to disciplinary action if he does not fulfill these obligations.
We are constantly improving our data security systems and doing everything in our capacity to prevent its breach. In case such a breach occurs, we undertake to notify you and the regulators about the incident as quickly as possible, as well as to make every effort to minimize negative consequences.
TRANSFER AND STORAGE
Personal Data we collect may be stored and processed for the purposes set out in this Policy in any country in which we operate. Besides, your Personal Data may be transferred, stored, and processed by recipients in various countries around the world where our servers are located, and our databases are operated. We do all necessary to make sure all recipients understand the necessity to process Personal Data only on a legal basis, considering any and all applicable legislation.
Our servers are located in the European Economic Area (EEA), namely in Germany and the Netherlands. Such servers are provided by Amazon, so it should be noted that it has access to your Personal Data.
We do not sell your Personal Data. We also do not allow any Personal Data to be used by third parties for their own marketing purposes, except in cases where you explicitly request or provide consent for us to do so. However, we do need to share Personal Data to provide our Products to you. Below are the different scenarios under which we may share your data with third parties.
We may transfer your Personal Data to the following third parties’ categories:
any third party to whom we assign or novate any of our rights or obligations under a relevant agreement;
any national or international regulatory, enforcement, exchange body, central or local government department, and other statutory or public bodies or court where we are required to do so by applicable law or regulation at their request;
any third parties, if you expressed your consent to such transfer or transfer of your Personal Data, and it is necessary for your use of certain services or performance of a particular agreement or contract with you;
third parties involved in the fulfillment of our obligations and mentioned in Subsection 5.8 of the Policy.
The use of our Products often involves the transfer of Personal Data to recipients and third parties both inside and outside the European Economic Area (EEA), including the USA. We take care to ensure our partners, regardless of location, have sufficient safeguards in place to properly process and protect your Personal Data in line with our own data protection and information security standards.
One of the important steps we take when it comes to international data transfers involving third parties is due diligence and vetting. As part of the third-party vetting process, we ensure that Personal Data will only be transferred to a third party located outside the EEA with the required cross-border transfer mechanism and safeguards in place. This means that when we engage a third party that is located outside of the EEA, we agree on the appropriate level of data protection, including additional contractual, technical, and organizational measures and the execution of a transfer impact assessment where necessary, to ensure the ongoing protection of the rights and freedoms of all individuals, inside and outside the EU. We consistently monitor changes to the international transfer mechanisms permitted under applicable privacy laws to ensure ongoing compliance with international data protection standards.
We may transfer and store your Personal Data to third-party data processors located in countries outside of the EEA. We only transfer your Personal Data to those third parties where we can be sure that we can protect your privacy and your rights, for example, the third party is located in a country that the EU has deemed to have adequate data protection laws in place or to a country which has not been recognized by the European Commission as providing an adequate level of Personal Data protection but where we have a contract in place with that third party which includes the European Commission’s standard data protection clauses.
Whenever we are sending data to countries that are not providing the same level of protection as the GDPR, i.e. to countries that have not been recognized by the European Commission as providing an adequate level of protection, we are going to use appropriate safeguards to protect your Personal Data, including but not limited to Standard Contractual Clauses for Processors.
Accordingly, by using our Products, you authorize the transfer of your information to countries that have not been recognized by the European Commission as providing an adequate level of Personal Data protection, where our service providers process data for customer care, account management, and service provisioning, and to other locations where we and/or our service providers operate, and to its (and their) storage and use as specified in this Policy and any applicable terms of service or other agreement between you and us or between you and our customers.
DATA SUBJECT’S RIGHTS
You have many rights over your Personal Data and how it is used. Here are set out the major rights, which are available to you and how to make use of those rights:
Before we process any request, we may ask you for certain information in order to verify your identity. Where permitted by local law, we may reject requests that are unreasonable or impractical. We will respond to your requests in a reasonable timeframe.
If you are a resident of the United States of America or the United Kingdom, you may find information related to your privacy rights in Sections 9 and 10, correspondingly to this Policy.
Users from the USA have several rights regarding Personal Data under federal laws, as well as specific state laws that may provide additional protections. All of these laws require us to ensure the security and protection of your data.
Below, you can find information regarding your privacy rights if you are from the USA.
If any right established by any US law is not mentioned above, it does not mean that we refuse you in the realization such right.
We are committed to ensuring that your rights are protected and will provide mechanisms for you to exercise these rights easily.
Complaint. If you think your Personal Data has been misused or that we hold it without necessary security, please contact us via the channels specified in Section 1 of this Policy.
If you’re unhappy with our response, you can make a complaint to the Federal Trade Commission (FTC) or get advice from the FTC.
You can also file a complaint with the attorney general of your state. Here you can find contact information of such attorneys.
Users from the United Kingdom have specific rights under the Data Protection Act 2018 (DPA):
We do not carry automated decision-making processes, i.e., without human involvement, or profiling.
Complaint. If you think your Personal Data has been misused or that we hold it without necessary security, please contact us via the channels specified in Section 1 of this Policy.
If you’re unhappy with our response, you can make a complaint to the Information Commissioner’s Office (ICO) or get advice from the ICO.
You can also chat online with an advisor.